Our products are shipped from Japan and may be subject to taxes and customs fees in the destination country. These costs are the customer’s responsibility unless otherwise stipulated.
USA Customers:
Packages valued under $2000 USD are usually cleared without fees.
Europe Union Customers:
Ryujin Motors is registered in the Import One-Stop Shop (IOSS). We take care of the VAT fees for you and pay them directly to the authorities for order under €150.
Orders Under €150 (excluding shipping)
• VAT Included: The price you see includes VAT, so there are no extra fees when your order arrives.
• No Customs Duties: You won’t have to pay any customs duties for orders under €150.
If you get a payment request from a carrier, please contact our customer service at info@ryujinmotors.com.
Note: The IOSS system is for personal purchases only. To avoid customs duties, do not include a company name in your delivery or billing address.
Orders Over €150
• The IOSS system can’t be used for orders of €150 or more.
• VAT on Arrival: VAT is removed at checkout, VAT will be charged when your order arrives in the EU.
• Customs Duties: Additional customs duties may apply for orders over €150.
Australia Customers:
Orders below $1000 AUD are considered ‘low value imports’ and may be subject to customs duties from July 1, 2018. For more details, visit the Australian customs website.
Canada Customers:
Orders above $20 CAN require payment of duties and GST. For more details, visit the Canadian customs website.
